SOLUTIONS

Managed Communication Services

Outsourcing your telecom operations shouldn’t mean losing control, it should mean gaining a smarter, leaner way to scale.

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30+

Years in Business

2000+

Customers

5

Languages Supported

NYSE

Listed

your outsourcing partner

Stop building telecom infrastructure. Start accelerating your growth.

We manage your day-to-day operations so you can reduce overheads, increase resilience, and move faster, without the burden of in-house operations.

Trusted by Global Operators for 30+ Years

Everything you need to run voice and messaging at scale

Managing telecom infrastructure is complex. We provide the experience, scale and operational support to keep your voice and messaging services running smoothly, securely and cost-effectively.

Global reach

With over 300 direct routes, we provide extensive, high-quality global coverage for both voice and SMS.

Experience

Over 30 years in telecoms, with deep relationships and proven operational delivery across global markets.

Cost efficiency

We help reduce your overheads while maintaining quality and compliance, so your business remains competitive.

Flexibility

Our managed services adapt to your needs, whether you’re entering new markets or scaling your operations.

Retail expertise

Through BOSS Revolution and other brands, we generate billions of retail minutes. Our reach goes beyond wholesale.

Fraud prevention

Real-time monitoring and advanced firewall tools protect your voice and SMS traffic from evolving threats.

Why Managed Services?

We manage your day-to-day operations so you can reduce overheads, increase resilience, and move faster, without the burden of in-house operations.

  • End-to-end operational delivery
  • 24/7 NOC and expert support
  • Built-in anti-fraud protection
  • Transparent reporting and analytics
  • Rapid deployment and flexible integration

Whether you’re launching in new markets or looking to consolidate your operations, we help you scale smarter, not harder.

Tailored Managed Service Options

Support where you need it most

Targeted Managed Support

Let us manage a defined portion of your traffic, based on your goals and volume.

  • Manage a subset of destinations or partners
  • Route via IDT’s trusted carrier network
  • Provide routing, rating and fraud management
  • Improve pricing and performance in targeted areas
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Inbound Aggregation

Focused support for inbound traffic and monetisation.

  • Manage all inbound international activity
  • Operate as your exclusive inbound hub
  • Reduce grey routes and bypass
  • Optimise pricing to increase volume
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Full Managed Service

Entrust us with the end-to-end management of your voice and messaging operations.

  • Manage all buying, selling and routing
  • Handle technical and operational support
  • Deliver seamless rating and billing
  • Act as your international gateway, reducing cost and complexity
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What’s Included

Choose the pricing model that best suits your business from pay-as-you-go, volume discounts or fixed rates.

Voice Services

  • Intelligent routing and voice termination
  • Capacity management and network monitoring
  • Voice firewall and real-time fraud mitigation
  • SLA-driven delivery and live reporting

Volume based discounts

  • SMS firewall management and grey route blocking
  • Revenue assurance and SIM box detection
  • Real-time fraud prevention and message path analytics
  • Compliance-ready monitoring and reporting tools

Who we work with

We must be doing something right

Great company, great people, and great opportunities. IDT’s Wholesale team does it right

Andrés Proaño

Chief Financial Officer

Great company, great people, and great opportunities. IDT’s Wholesale team does it right

Carlos Andrés Vargas

Chief Executive Officer

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Simply Better
Let us empower your success with simply better prices
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