SOLUTIONS

Two-way SMS

Enable seamless interactions by allowing customers to respond directly to your messages with their queries or concerns using our two-way SMS messaging service.

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How It Works

🗣 Back-and-forth conversations

🤝 Enhance trust and rapport

Two-way messaging enables direct, back-and-forth conversations with your customers or potential leads, enhancing trust and rapport.

This interactive communication is ideal for customer support, conducting surveys, and sending appointment reminders. Choose the flexibility of either short codes or standard phone numbers to tailor your communication needs.

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325+

Connected Operators

99.99%

Uptime

500m+

A2P SMS Sent Annually

24/7

Network Coverage

Two-way SMS Features

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Dedicated Sender IDs

Dedicated Sender IDs provide a consistent and recognisable identity for your SMS communications.

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Short Codes & Long Codes

Choose based on your messaging needs, volume, and desired customer experience.

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Global Reach

Connect with customers worldwide with extensive international coverage, reaching audiences no matter where they are.

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Robust Security

Protect your SMS communication with enterprise-grade encryption, data privacy compliance, and fraud prevention.

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Customised Links

Create branded short URLs that enhance your identity and build user trust.

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Scalability

Effortlessly scale your communication efforts up or down based on your business needs without compromising quality or performance.

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Multi-lingual Support

Access expert support in multiple languages to ensure seamless global messaging.

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Message Scheduling

Compose messages in advance and schedule them for later delivery. 

Key Benefits

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Enhanced Customer Engagement

Facilitate deeper connections with your audience through interactive communications that encourage real-time feedback and queries, significantly improving customer satisfaction.

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Streamlined Operations

Optimise your workflow with automated two-way messaging that reduces manual intervention, allowing your team to focus on more strategic tasks and improve operational efficiency.

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Increased Conversion Rates

Leverage instant, personalised communication to swiftly address customer needs and concerns, boosting trust and driving higher conversion rates from initial contact to final sale.

Our Customers

Our Two-Way SMS service enhances global communication for businesses of all sizes, enabling direct interactions that deepen customer relationships and drive operational efficiency.

Flexible Pricing Models

Choose the pricing model that best suits your business from pay-as-you-go, volume discounts or fixed rates.

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Pay as you go

Top up as you need with our flexible pay-as-you-go pricing model.

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Volume based discounts

Know you want to send large amount of SMS? Get special offers for purchasing in bulk.

Two-Way Coverage

Empower your business with two-way SMS messaging that facilitates dynamic internal communication, responsive text-based customer support, and automated updates.

For a detailed view of where our two-way SMS services are available, please visit our SMS coverage page.

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